The Atlantis, The Palm - Dubai, U.A.E
Guests at The Atlantis, The Palm now have the luxury of ordering refreshments from the comfort of their beach or poolside sunbeds. Thanks to wi-Q Technologies, guests have instant access to the world famous resort's outdoor menu and can even browse it in a choice of languages - without the inconvenience of downloading an app.
"The majority of companies that we have been in conversations with are offering similar solutions to wi-Q, but you have to download an app ... customers just don't want apps clogging up their devices" -Vice-President of IT, Anthony Lynsdale
The Atlantis, The Palm won The Best Use of Technology in the 2017 Middle East Hospitality Awards for its implementation of wi-Q's revolutionary mobile ordering. Read the full Atlantis mobile ordering case study here.
Red Eye Coffee Roasters - Galway, Ireland
Galway-based coffee house, Red Eye Coffee Roasters was the first venue in Ireland to offer customers the ability to order and pay on their mobile devices with Wi-Q. The service allows busy office workers to order outside and inside the venue, saving them precious time and also allowing the popular cafe to negate one of its revenue-capping bottlenecks.
"The feedback from staff and customers has been excellent, and as well as the reduced waiting times, the figures speak for themselves." - Co-Founder and Director, Steve Delaney
Read the full mobile ordering case study here.
Mecca Bingo - London, England
Mecca Bingo gamers can now order food and beverages without leaving their table or interrupting game play. Gamers have instant access to the online menu, via 3G / 4G or the venue's Wi-Fi. Food and beverage sales are already a significant source of revenue for Mecca and they are confident that by introducing next-generation mobile ordering they can enhance the customer experience and increase F&B revenue.
Nibsy's Coffee Shop - Reading, England
Nibsy's Coffee Shop customers value their gluten-free produce, fresh coffee and speedy Wi-Fi. wi-Q's online ordering menu pops up as soon as a customer logs on to the Wi-Fi and allows customers to filter the menu according to any dietary or allergen requirements. It was the perfect solution for a popular coffee shop in the heart of Reading.