The Atlantis, The Palm - Dubai, U.A.E
Guests at The Atlantis, The Palm now have the luxury of ordering refreshments from the comfort of their beach or poolside sunbeds. Thanks to wi-Q Technologies, guests have instant access to the world famous resort's outdoor menu and can even browse it in a choice of languages - without the inconvenience of downloading an app.
"The majority of companies that we have been in conversations with are offering similar solutions to wi-Q, but you have to download an app ... customers just don't want apps clogging up their devices" -Vice-President of IT, Anthony Lynsdale
The Atlantis, The Palm won The Best Use of Technology in the 2017 Middle East Hospitality Awards for its implementation of wi-Q's revolutionary mobile ordering. Read the full Atlantis mobile ordering case study here.
FORM HOTEL - SMARTOTELS - DUBAI, U.A.E.
A pioneering "concept hotel" brand, FORM offers business and leisure travellers accessible premium hotel fundamentals with the flexibility of add-on service and amenity features in a technologically-advanced, design-forward and socially-responsible environment. More details of the Mi-Room solution will be revealed in the coming weeks.
Rank Group - U.K.
Mecca Bingo gamers can now order food and beverages without leaving their table or interrupting game play. Gamers have instant access to the online menu, via 3G / 4G or the venue's Wi-Fi. Food and beverage sales are already a significant source of revenue for Mecca and they are confident that by introducing next-generation mobile ordering they can enhance the customer experience and increase F&B revenue.
Star Cinemas - U.A.E
wi-Q Technologies has announced that it’s revolutionary, app-free mobile ordering solution, wi-Q, is now live in U.A.E-based Star Cinemas. Star Bawadi Cinema customers can now order and pay for drinks, sweets and popcorns on their own mobile device without having to download an app. Customers can either pre-order their desired items for collection, or have them delivered to their seat number.
Red Eye Coffee Roasters - Galway, Ireland
Galway-based coffee house, Red Eye Coffee Roasters was the first venue in Ireland to offer customers the ability to order and pay on their mobile devices with Wi-Q. The service allows busy office workers to order outside and inside the venue, saving them precious time and also allowing the popular cafe to negate one of its revenue-capping bottlenecks.
"The feedback from staff and customers has been excellent, and as well as the reduced waiting times, the figures speak for themselves." - Co-Founder and Director, Steve Delaney
Read the full mobile ordering case study here.